Vouchers, questions and answers

How to redeem vouchers

If you have received a voucher per e-mail or any other method, you can redeem by:

  1. Clicking on the link in the e-mail. If you don't already have an Eroscape? account, please open/create your account now to allow redemption of your voucher.
  2. After having put a product into the cart, feel free to enter the voucher code there and your voucher will be redeemed.

In case of problems:

If you should encounter any problems redeeming your voucher, please get in touch with us via e-mail: webmaster@eroscape.de. Please give a detailed description of the problem. Important information is: your account number, voucher code, problem reports of the system and used browser.